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Terms of Service

Last updated: March 24, 2026

1. Agreement to Terms

By accessing or using SupaSales at supasales.co (the "Service"), operated by SupaSales Inc. ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

SupaSales is an AI visibility monitoring platform. We track how AI-powered search engines (including ChatGPT, Claude, Gemini, Perplexity, and Google AI Mode) reference and cite your domain. The Service provides analytics, insights, citation tracking, competitor analysis, and recommendations to help improve your brand's visibility in AI-generated responses. The Service also offers optional integration with Google Search Console to correlate organic search performance with AI citation data.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your password
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these Terms, is harmful to other users or third parties, or involves fraudulent or abusive use of the Service. You may delete your account at any time through your account settings.

4. Free Audits and Trials

4.1 Free Audits

We offer a free AI visibility audit limited to 10 queries across 2 AI platforms per domain. Free audits are rate-limited to one per IP address per 72 hours. Free audit results represent a sample of AI visibility and should not be considered comprehensive.

4.2 Trials

We may offer trial periods for paid features. Trials provide temporary access to Starter-level functionality for a limited duration. Trial limitations (including domain count, query count, and API cost caps) are set at our discretion. If you do not subscribe to a paid plan before the trial expires, your access reverts to the free tier.

5. Subscription and Payment

5.1 Plans and Fees

Access to monitoring, analytics, and advanced features requires a paid subscription. Current plans and pricing are available on our pricing page. All fees are quoted in US dollars and are non-refundable except as required by applicable law.

5.2 Automatic Renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual) unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings or our payment provider. Cancellation takes effect at the end of the current billing period.

5.3 Price Changes

We reserve the right to modify subscription fees. We will provide at least 30 days' notice of any price increases via email. Continued use of the Service after the price change takes effect constitutes acceptance of the new pricing.

5.4 Downgrade and Cancellation

If you cancel or downgrade your subscription, you retain access to paid features until the end of your current billing period. After that, domains exceeding your new plan's limits may be archived. We provide a 7-day grace period before archiving to allow you to choose which domains to keep active.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems
  • Use automated tools, bots, or scrapers to access the Service outside of our provided API
  • Interfere with or disrupt the Service or impose unreasonable load on our infrastructure
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Share your account credentials with others or allow multiple individuals to use a single account
  • Resell, sublicense, or redistribute the Service or its data without our written consent
  • Submit domains you do not own or have authorization to monitor

7. Third-Party Integrations

The Service integrates with third-party platforms including Google Search Console, AI language models (via DataForSEO, OpenRouter, and Perplexity), and payment processors (Freemius). Your use of these integrations is subject to the respective third party's terms of service. We are not responsible for the availability, accuracy, or policies of third-party services. Third-party integrations (such as Google Search Console) are optional and the Service is fully functional without them.

8. Intellectual Property

The Service, including its design, code, algorithms, analytics methodology, branding, and documentation, is owned by SupaSales Inc. and protected by copyright and intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our explicit written permission.

9. Your Data

You retain all rights to the data you submit to the Service (domain information, brand details, competitor lists, and keywords). By using the Service, you grant us a non-exclusive license to use, store, and process your data solely for the purpose of providing and improving the Service. We handle your data in accordance with our Privacy Policy. Scan results, analytics, and insights generated by the Service are derived works created using our proprietary algorithms and third-party AI platform data.

10. Data Accuracy and Limitations

AI visibility data is derived from querying AI platforms and analyzing their responses. AI platform responses are non-deterministic and may vary between queries. Visibility scores, citation rates, and other metrics are approximations based on sampled data and should be used as directional indicators, not absolute measurements. We do not guarantee the accuracy, completeness, or timeliness of any data or insights provided by the Service.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, that AI platforms will continue to operate in their current manner, or that scan results will be available within any specific timeframe.

12. Limitation of Liability

To the maximum extent permitted by applicable law, SupaSales Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, use, goodwill, or other intangible losses resulting from: (a) your use of or inability to use the Service; (b) changes to AI platform behavior or availability; (c) unauthorized access to your account; (d) any third-party conduct on the Service; or (e) any other matter related to the Service. Our total liability for any claim arising from or related to these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless SupaSales Inc. and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

14. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the revised Terms on this page and updating the "Last updated" date. For significant changes, we will also provide notice via email. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

16. General Provisions

  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and SupaSales regarding the Service.
  • Assignment: You may not assign or transfer your rights under these Terms without our prior written consent.

17. Contact Information

If you have questions about these Terms, please contact us:

  • Email: support@supasales.co
  • Website: https://supasales.co/contact